ISO 9001:2015
Quality Management System
Establishes how we plan, deliver and improve our products and services so that customer requirements are met consistently.
Vegam Smart Factory Solutions Pvt Ltd operates two certified management systems. They are not a badge on a slide: they govern how we design, build, deliver and support everything on this site.
Establishes how we plan, deliver and improve our products and services so that customer requirements are met consistently.
Establishes how we identify, treat and monitor information security risks across people, processes and technology.
A quality management system helps an organisation do the right things, the right way, every time. An information security management system protects the information that work depends on. They answer different questions, and we run both.
Together they let us operate effectively and securely, and keep improving both.
Information can be stolen, altered without authorisation, lost, disclosed to the wrong people, or made unavailable exactly when it is needed. Every control we run exists to protect one of three properties.
Information is exposed only to authorised parties. Access and disclosure are controlled.
Information stays accurate and complete. Unauthorised alteration is prevented and detected.
Information and systems are reachable when they are needed. Reliability and uptime are part of security.
Security controls are not one thing. Each type acts at a different moment relative to an incident, and a working ISMS needs all three.
Stop incidents from occurring
Identify incidents as they happen
Recover and reduce impact
If a team follows a superseded procedure, the wrong process gets used: defects are introduced, security controls are missed, and audits find gaps. Document control is the systematic management of a document from creation through to disposal, so the right people always use the right version.
Every controlled document has four roles
Drafts and updates the document, and is accountable for the content being accurate, current and complete.
Verifies technical accuracy, completeness, clarity and alignment with organisational requirements before approval.
Formally authorises the document, confirming it meets the required standards and is ready for distribution.
Follow the approved version of the document in their day-to-day work.
These are often used interchangeably. They are not the same thing, and knowing which one you are reading tells you how much detail to expect and who owns it.
What should be done, and why
Information Security Policy · Quality Policy
Who does it, when, and in what major steps
Incident Management Procedure · Corrective Action Procedure
Exactly how the task is performed
SOP for reporting a security incident · SOP for raising a CAPA
A policy states management’s intent, direction and expectations. These two are the top of our documentation hierarchy: every procedure and SOP below them has to be consistent with what they say.
Vegam Smart Factory Solutions Pvt Ltd is committed to improving customer satisfaction and the strategic direction of the organisation in delivering services through:
The purpose of the ISMS is to protect information assets from internal and external threats, and to continually improve and maintain its integrity. Vegam commits to a secure environment through:
Both ISO standards require ongoing monitoring, measurement, audit and improvement. Certification is not a one-time exercise, and neither is the work behind it.
If your procurement or quality team needs the certificates, the scope statement, or answers to a security questionnaire, ask and we will send them.